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HYANNIS, Mass. (January 15, 2025) -- The Cooperative Bank of Cape Cod today announced the planned retirement of Lisa J. Oliver, who has served as President and Chief Executive Officer since 2017 and additionally served as Board Chair since 2020. Under her leadership, the bank has evolved into a dynamic and resilient institution, achieving substantial growth while deepening its commitment to the Cape Cod community. Oliver’s retirement, effective October 31, 2025, will conclude a successful tenure marked by her dedication to relationship management, service excellence, community involvement and financial strength. Over the past eight years with the bank, Oliver has spearheaded its expansion into new areas of lending across New England, including commercial construction, specialty real estate, and sponsored finance - helping to nearly double the bank’s assets to $1.6 billion. In 2018, Oliver was instrumental in creating The Cooperative Bank of Cape Cod Charitable Foundation Trust, a cornerstone initiative that embodies the bank’s dedication to addressing critical needs in Cape communities, from affordable housing to youth programs and social justice initiatives. Her vision has set a high standard for community banking, earning the bank local and national recognition, including accolades from Bank Director magazine for its achievements in diversity. “It has been an honor to lead The Cooperative Bank of Cape Cod through such a dynamic period,” said Oliver, reflecting upon her tenure at The Cooperative Bank of Cape Cod “Together, we’ve built a more agile and community-focused institution. I am confident the bank is positioned for continued growth, and I look forward to seeing its future unfold.” While Oliver’s decision to retire considers personal and family health factors, she expressed gratitude for the opportunity to lead and strengthen the bank alongside a dedicated team. Oliver’s visionary leadership has transformed The Cooperative Bank of Cape Cod into a recognized market leader, built on a foundation of client-centered innovation, strategic growth, and unwavering community focus. Her drive to position the bank as an agile, forward-thinking institution has ensured its adaptability and strength in an increasingly competitive banking landscape. She also guided the bank, with strong dedication and support from employees throughout the organization, during the global Covid-19 pandemic. As Cape Cod’s small businesses suffered through the pandemic, Oliver responded with a strategy to quickly assist, and the bank became the first local financial institution to offer business loan applications online. Streamlined applications allowed for fast decisions and easier access to capital with less obstacles. Through the Paycheck Protection Program, the bank processed 1,400 loans, distributing more than $76 million in Round 1 and $44 million in Round 2 to help local businesses stay afloat during the pandemic. Key Highlights of Oliver’s Leadership: • Community Engagement: Under Oliver's leadership, the bank expanded its philanthropic focus, establishing The Cooperative Bank of Cape Cod Charitable Foundation, which supports local nonprofit organizations through donations and community grants. Her commitment to civic involvement is further evident in her community roles, such as her board positions with the Cape Cod Chamber of Commerce and The Cape Cod Foundation. • Financial Products and Services Innovation: Lisa recognized the unique needs of Cape Cod’s small business community and prioritized the development of new financial services, including faster access to small business loans with streamlined decision-making and improved credit solutions. The bank also launched new products including a personal payment program for consumer clients, adding convenience and flexibility. • Operational and Technological Advancements: To enhance employee collaboration and client service, Oliver oversaw a significant renovation of the bank’s headquarters, modernizing the space to support more dynamic, tech-enhanced operations. This initiative reflected her focus on future-proofing the bank’s operations through strategic investments in technology and infrastructure. • Industry Recognition and Leadership: Oliver has been recognized as a leader in the industry, winning awards such as the Champion for Women Award from the Massachusetts Bankers Association and being named a Woman to Watch by American Banker. She has also contributed to industry-wide initiatives, including her involvement with the American Bankers Association Women CEO Peer Group. Oliver’s legacy at The Cooperative Bank of Cape Cod goes beyond her achievements; she has broken significant barriers as the first female President in the bank’s 104-year history and the first Chair of its Board of Directors. As Lisa prepares to conclude her impactful tenure, the bank is poised for even greater strides in service excellence and innovative solutions. This next chapter will honor the bank’s dedication to Cape Cod while introducing exciting enhancements that continue to position it at the forefront of community banking. “On behalf of the Board, we are deeply grateful to Lisa for her vision, commitment, and the profound impact she has had on our organization and community,” said Gene Guill, Lead Director of The Cooperative Bank of Cape Cod. “She leaves the bank well-prepared for continued success, and we are confident in the strong foundation she and her team have built.” The Board of Directors has established a search committee to guide a smooth leadership transition, with a focus on selecting an experienced bank leader who embodies the values of community banking and a commitment to client relationships, community engagement, and sustainable growth. Both internal and external candidates will be considered, with a goal of selecting a successor who will advance The Cooperative Bank of Cape Cod’s role as a trusted partner and leader across the region. The bank remains dedicated to building on Oliver’s legacy and advancing its mission to be the best bank for Cape Cod. About The Cooperative Bank of Cape Cod The Cooperative Bank of Cape Cod is an independent mutual community bank with $1.6B in assets and 170 employees. The Coop is a member of both the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF), which means 100% of deposit balances are insured in full. The Coop delivers a robust suite of digital and traditional banking products including mobile and online banking, person-to-person payments, business loans, mortgages, cash management, credit cards, merchant card transaction processing, payroll services and checking and savings accounts. The bank also offers dedicated staff and customized programs to support businesses of all sizes, a major driver of the regional economy, by offering products including construction loans, mortgage loans, lines of credit, term loans and time notes. Through The Cooperative Bank of Cape Cod Charitable Foundation Trust, the bank is a prominent philanthropic partner with local nonprofits addressing needs and challenges of the community and named a 2021 and 2022 Top 100 Charitable Organization by the Boston Business Journal. Headquartered in Hyannis, The Coop also operates nine full-service branch locations throughout Cape Cod and a mortgage office in Provincetown. For additional information, please visit www.thecooperativebankofcapecod.com, www.facebook.com/mycapecodbank or call 508-568-3400.