ARTICLE
NMI awarded CSI Award for 11th consecutive year Orleans MA, January 31, 2017: Mercury Marine has announced the 2016 Service Customer Satisfaction Index (CSI) Awards winning dealers. Mercury Marine began the Service CSI Award program in 2006, making this the 11th consecutive year Nauset Marine is recognized for their commitment to excellent customer service. Out of a field of 145 winners, only 3 are from New England. Started in 1961, Nauset Marine remains a local family-owned company with 49 year-round employees and 58 employees in high season. Their commitment made to the community at the company’s 50th anniversary in 2011 has awarded them the honor of Orleans Chamber of Commerce Community Service Award in 2015. Nauset Marine has locations in Orleans, East Orleans, Pocasset and Marion, Massachusetts. They have been recognized as one of the world’s largest independent Boston Whaler dealers and carry Sunfish, Yamaha, Mercury, and Evinrude.